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Renfrewshire COC - Social Customer Service
Renfrewshire COC - Social Customer Service

Renfrewshire COC - Social Customer Service

  10/11/2021

  10am - 12pm


 

Day 8 – Social Customer Service (NSDesign)
Dec 10, 10:00am- 12:00pm
A fun, and engaging workshop discussing what ‘great social service’ looks like in today’s connected world. We’ll look at examples from a variety of companies and ask if we really deliver quality customer service, or do we focus on the numbers. Do we look for opportunities to wow customers across our social channels or do we just react to complaints.


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