Engage
Business Gateway - Delivering Great Customer Service
Business Gateway - Delivering Great Customer Service

Business Gateway - Delivering Great Customer Service

  24/10/2023

  9.30am - 12.30pm


This workshop will explore what good customer care looks like and will include top tips on customer care over-the-phone; face-to-face and online.It will focus on what works already and what your business needs to do to create real customer loyalty.The session will equip you with an understanding of how to deliver good customer service.The importance of effectively utilising online user experience will also be addressed as well as guidance on managing online reviews.It will provide you with the necessary tools to develop an Action Plan as well as advice and support on best practice to help you succeed.

Book here


Share this


All Events

July 2024 (3)
August 2024 (16)
September 2024 (23)
October 2024 (9)
November 2024 (5)
December 2024 (9)
January 2025 (9)
February 2025 (8)
March 2025 (5)